Delivery information
Shipping Policy
This Shipping Policy explains how Svelta Labs prepares, dispatches, and supports customer deliveries.
Dispatch
Orders are prepared after payment confirmation and stock availability checks. Dispatch times can vary during busy periods, product launches, or carrier disruption.
Delivery Details
Please provide a complete and accurate delivery address. We cannot be responsible for delays caused by incorrect or incomplete customer information.
Tracking & Delays
Where tracking is available, details will be provided after dispatch. If your delivery appears delayed, contact us by email or WhatsApp with your order reference.
Delivery Support
Email info@sveltalabs.com for detailed help. Use WhatsApp for quick delivery questions.
Need help with this page? Email info@sveltalabs.com or use the WhatsApp instant message button on the site.